DESIGNING BY FAITH

SHIELD OF FAITH DESIGNS

HANDCRAFTED HATS WITH A MESSAGE OF HOPE.

SHIELD OF FAITH DESIGNS

FREQUENT ASKED QUESTIONS

WHAT IS THE BEST WAY TO REACH US?

SHOP HOURS: 9AM-4PM MONDAY-FRIDAY. YOU CAN EMAIL US AT info@shieldoffaithdesigns.com AND WE WILL GET BACK TO YOU SOON.  

CAN I VIEW MY CUSTOM DESIGN BEFORE ITS MADE?

YES, WE WILL EMAIL YOU A SAMPLE DESIGN. IF YOU NEED ANY CHANGES, WE WILL MAKE THEM FOR YOU.

HOW LONG DO YOU TAKE TO SHIP ORDERS?

SHIPPING TIMES VARY BY SEASON. EACH CUSTOM PATCH IS ENGRAVED, HAND CONDITIONED AND STITCHED NOT GLUED. WE FOCUS ON THE QUALITY AND DETAILS, NOT QUANTITY.

Orders of 1–12 hats could take up to 2 weeks.

Orders of 13–24 hats could take up to 3 weeks.

Orders of 25–48 hats could take up to 4 weeks.

Orders of 50–99 hats could take up to 5 weeks.

Orders of 100 or more hats could take up to 6 weeks.

DO YOU OFFER DISCOUNT ON BULK ORDERS?

YES, WE OFFER DISCOUNTS ON BULK ORDERS.

- 10% off orders of 12 or more hats.

- 15% off orders of 24 or more hats.

- 20% off orders of 36 or more hats.

- 25% off orders of 48 or more hats.

- 30% off orders of 96 or more hats.

- 35% off orders of 192 or more hats.

DO YOU OFFER FREE SHIPPING?

YES, WE OFFER FREE SHIPPING ON ORDERS OF $100 OR MORE.

WHAT IF I HAVEN'T RECEIVED MY CONFIRMATION?

We recommend checking your spam or junk folder first. If you still haven't received your confirmation email, please reach out to us at info@shieldoffaithdesigns.com with your correct email address and we'll resend it right away.

DO YOU SHIP INTERNATIONAL?

WE DO NOT SHIP INTERNATIONAL AT THIS TIME.

SEND US A MESSAGE

Have a question about an order or our designs? Send us a message and we’ll be glad to help.