Refund Policy
All sale items are final since they are handmade. We do not offer refunds or exchanges; however, we understand things can sometimes go wrong. We approach refunds and replacements on a case-by-case basis. If you receive a defective or incorrect item, we will inspect the order and decide if you qualify for a refund or replacement. Returned items are subject to a restocking fee of $7.00.
To start a return, email us at info@shieldoffaithdesigns.com.
Return eligibility:
- Item must be unused and in the same condition as received
- Purchase must be within 30 days with proof of transaction
- You are responsible for return shipping fees
Processing time: Returns are processed within 5–7 business days of receipt.